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It has come to our attention that fraudsters have issued a phishing email pretending to be from Dah Sing Bank, Limited (the "Bank"), inviting customers or members of the public to participate in a survey, with the offer of a cash rewards, by clicking on a fraudulent weblink. Furthermore, customers or members of the public will be requested to fill out personal and credit card information on the fraudulent weblink survey.
We hereby confirm and advise that the phishing email and fraudulent weblink have no connection with the Bank and its subsidiaries. Customers and members of the public are advised not to open such phishing emails and not to provide personal information on suspicious weblinks.
Customers and the public are reminded not to disclose any sensitive personal information to any suspicious email and / or calls without verification of the message sender's identity.
The Bank has reported the case to the Hong Kong Monetary Authority and the Hong Kong Police Force. Any customer or members of the public who has provided any of his or her personal information via the phishing email and / or fraudulent weblink should promptly call the Bank's Suspicious Credit Card Transaction Enquiry Hotline on 2828 8159 for assistance.
If you have fallen prey to a scam, please immediately report to any local Police Station or reach Anti-Deception Coordination Centre of the Police Force by calling the 24-hour "Anti-Scam Helpline 18222".