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Supporting Mobile Devices and Operating System for Security Authentication Service


The Security Authentication Service of Dah Sing Mobile Banking no longer supports Fingerprint Authentication on Samsung Galaxy S10, Galaxy S10+, Galaxy Note 10 and Galaxy Note 10+.


Below are the list of supporting mobile devices and operating systems for the Security Authentication Service:


Security AuthenticationMobile Devices Requirement
Fingerprint Authentication It requires mobile devices with fingerprint sensor, including:

  • Apple iPhone 5s or later models operating on iOS 10.0 or above
  • Designated Android mobile devices operating on Android version 6.0 or above, including:
    • Google (Pixel / Pixel XL / Pixel 2 / Pixel 2XL / Pixel 3 / Pixel 3XL / Pixel 3a)
    • Huawei (P10 / P20 / P30 / P20 Pro / P30 Pro / Mate 10 / Mate 10 Pro / Mate 20 / Mate 20 Pro / Nova 3 / Nova 4 / Y9 Prime 2019)
    • LGE (G5 / G6 / G6+ / G7 / G7+ / G7 Fit / Q6 / Q Stylus+ / Stylus 3 / Q6 / K10 / K10 Power / K11+ / V20 / V30+ / V40 ThinQ)
    • Samsung (Galaxy C7 / C7 Pro / C9 / C9 Pro / Note 5 / Note 8 / Note 9 / S6 / S6 Edge / S6 Edge Plus / S7 / S7 Edge / S8 / S8 Active / S8 Plus / S9 / S9 Plus / S10e / Z Flip / Z Flip 5G / Z Fold / Z Fold 2 / Fold 5G / Z Fold 2 5G)
    • Sony (Xperia 10 / Xperia 1 II dual sim / 10 Plus / L2 / L3 / X Dual / X Compact / X Performance / XA / XA Ultra / XA1 / XA1 Plus / XA1 Ultra / XA2 Plus / XA2 Ultra / XZ / XZ Dual / XZ1 / XZ1 Compact / XZ2 / XZ2 Premium / XZ3)
    • Xiaomi (POCOPHONE F1 / Mix 2S / Mix 3 / Mi A2 / Mi 8 / Mi 9 / Mi 9T / Mi 10T Pro / Redmi 7 / Redmi Note 7 / Redmi Note 8 / Redmi Note 8T / Redmi Note 8 Pro / Redmi Note 9 / Redmi 9 / Redmi Note 9 Pro / Redmi Note 9 Pro Max / Redmi Note 9S Pro / Redmi 9i / Redmi 9A / Redmi 9C)
Face ID Authentication It requires Apple mobile devices with Face ID capacity, operating on iOS 11.0 or above
Facial Recognition It requires Android mobile devices with camera, operating on Android version 6.0 or above, including:

  • Google (Pixel / Pixel XL / Pixel 2 / Pixel 2XL / Pixel 3 / Pixel 3XL / Pixel 3a)
  • Huawei (P10 / P20 / P30 / P20 Pro / P30 Pro / Mate 10 / Mate 10 Pro / Mate 20 / Mate 20 Pro / Nova 3 / Nova 4 / Y9 Prime 2019)
  • LGE (G5 / G6 / G6+ / G7 / G7+ / G7 Fit / Q6 / Q Stylus+ / Stylus 3 / Q6 / K10 / K10 Power / K11+ / V20 / V30+ / V40 ThinQ)
  • Samsung (Galaxy C7 / C7 Pro / C9 / C9 Pro / Note 5 / Note 8 / Note 9 / S6 / S6 Edge / S6 Edge Plus / S7 / S7 Edge / S8 / S8 Active / S8 Plus / S9 / S9 Plus / S10 / S10e / S10 Plus / Z Flip / Z Flip 5G / Z Fold / Z Fold 2 / Fold 5G / Z Fold 2 5G)
  • Sony (Xperia 10 / Xperia 1 II dual sim / 10 Plus / L2 / L3 / X Dual / X Compact / X Performance / XA / XA Ultra / XA1 / XA1 Plus / XA1 Ultra / XA2 Plus / XA2 Ultra / XZ / XZ Dual / XZ1 / XZ1 Compact / XZ2 / XZ2 Premium / XZ3)
  • Xiaomi (POCOPHONE F1 / Mix 2S / Mix 3 / Mi A2 / Mi 8 / Mi 9 / Mi 9T / Mi 10T Pro / Redmi 7 / Redmi Note 7 / Redmi Note 8 / Redmi Note 8T / Redmi Note 8 Pro / Redmi Note 9 / Redmi 9 / Redmi Note 9 Pro / Redmi Note 9 Pro Max / Redmi Note 9S Pro / Redmi 9i / Redmi 9A / Redmi 9C)
Security Passcode Authentication It requires mobile devices, including:

  • Apple iPhone 5s or later models operating on iOS 10.0 or above
  • Designated Android mobile devices operating on Android version 6.0 or above, including:
    • Asus (FonePad 7 / FonePad ME371MG / Memo Pad 8 ME180A / Memo Pad 8 ME181C / PadFoneS / ZenPad S 8 / ZenFone Live / ZenFone Selfie / ZenFone Zoom / ZenFone Go / ZenFone Go 2 / ZenFone Max / ZenFone Max Plus / ZenFone 2 / ZenFone 2 Laser / ZenFone 3 / ZenFone 3 Max / ZenFone 3 Zoom / ZenFone 3 Deluxe / ZenFone 4 / ZenFone 4 Pro / ZenFone 5 / ZenFone 5 Lite / ZenFone 5Z / ZenFone 6 / ASUS X005 / ASUS X00TDE)
    • Google (Pixel / Pixel XL / Pixel 2 / Pixel 2XL / Pixel 3 / Pixel 3XL / Pixel 3a / Nexus 4 / Nexus 5 / Nexus 5X / Nexus 6 / Nexus 6P / Nexus 7)
    • HTC (HTC 10 / HTC 2PZF1 / HTC One / HTC One A9 / HTC One E8 / HTC One E9 Dual SIM / HTC One E9 Plus Dual SIM / HTC One M8 / HTC One M9 / HTC One M9 Plus / HTC One M9ew / HTC One Max / HTC One ME Dual SIM / HTC One X9 Dual SIM / HTC Butterfly 3 / HTC Butterfly s / HTC Desire 10 Pro / HTC Desire 12+ / HTC Desire 530 / HTC Desire 620 / HTC Desire 728 Dual SIM / HTC Desire 816 / HTC Desire 816 Dual SIM / HTC Desire 820 Dual SIM / HTC Desire 820s Dual SIM / HTC Desire 826 Dual SIM / HTC Desire EYE / HTC U Play / HTC U Ultra / HTC U11 / HTC U11 EYEs / HTC U11 Plus / HTC U12+ / HTC U12 Life)
    • Huawei (P10 / P20 / P30 / P20 Pro / P30 Pro / Mate 10 / Mate 10 Pro / Mate 20 / Mate 20 Pro / Nova 3 / Nova 4 / Y9 Prime 2019 / P10 Lite / P10 Plus / P20 Lite / P8 Lite / P9 / P9 Plus / P9 VIE-L29 / Mate S / Mate 9 / Mate 9 Pro / Mate 10 Lite / Mate 10 Pro / Mate 10 RS / Mate 20X / Mate 20X 5G / Mate RS Porsche Design / Nova 2s / Nova 2 Plus / Nova 3i / Nova 4e / Nova Lite / Y3 2017 / Y5 2017 / Y6 Prime / Y7 / Y7 Prime / Y7 Prime 2018 / Y9 / Y9 (2018) and designated models of Ascend / Enjoy / Honor / MediaPad series)
    • Lenovo (Phab / A3300-GV / A3600 / A536 / A5600 / A6000 / A6600 / A690e / A7000 / A7020 / A7700 / A806 / A936 / K10 / K50 / K51 / K52 / K520 / K8 / K8 Note / P1 / P2 / S1 / S920 / S930 / TAB 2 / TAB 3 / TAB 4 / VIBE K5 / X3 / Yoga A12 / Yoga TAB 2 / Yoga TAB 3 / TB2-X30F / L38011 / L38012 / L38041 / L78011)
    • LGE (G5 / G6 / G6+ / G7 / G7+ / G7 Fit / Q6 / Q Stylus+ / Stylus 3 / Q6 / K10 / K10 Power / K11+ / V20 / V30+ / V40 ThinQ / V50 ThinQ / G2 / G2 Mini LTE / G3 / G3 Dual-LTE / G3 S / G3 Stylus / G3 Cat 6 / G4 / G4 Beat / G4 Stylus LTE / G4c / G7 ThinQ / G Pro 2 / G Pad 7.0 / G Flex / V10 / V30 / V40 / Aka H788N / K10 / K10 (2017) / L 90 Dual / L Bello / LM-Q710.FGN / Optimus G / Optimus G Pro / Optimus L5 II / Q6 Alpha / Spirit 4G LTE / Stylo 2 / Stylus 2 / Stylus 2 Plus / X Cam / X Power / X Power 2 / X Screen / Nexus 5)
    • Samsung (Galaxy C5 / C5 Pro / C7 / C7 Pro / C8 / C9 / C9 Pro / Note 5 / Note 8 / Note 9 / S6 / S6 Edge / S6 Edge Plus / S7 / S7 Edge / S8 / S8 Active / S8 Plus / S9 / S9 Plus / S10 / S10e / S10 Plus / Z Flip / Z Flip 5G / Z Fold / Z Fold 2 / Fold 5G / Z Fold 2 5G / Nexus / W2018 / K Zoom and designated models of Tab / Ace / Core / Express / Grand / A / J / Mega / S / Note series)
    • Sony (Xperia 10 / Xperia 1 II dual sim / 10 Plus / L2 / L3 / X Dual / X Compact / X Performance / XA / XA Ultra / XA1 / XA1 Plus / XA1 Ultra / XA2 Plus / XA2 Ultra / XZ / XZ Dual / XZ1 / XZ1 Compact / XZ2 / XZ2 Premium / XZ3 / 1 / XA2 / XZ2 Compact / XZ Premium / XZs)
    • Xiaomi (POCOPHONE F1 / Mix 2S / Mix 3 / Mi A2 / Mi 8 / Mi 9 / Mi 9T / Mi 10T Pro / Redmi 5 / Redmi 5 Plus / Redmi 5A / Redmi Plus / Redmi 6 / Redmi 6A / Redmi 7 / Redmi Note 7 / Redmi Note 8 / Redmi Note 8T / Redmi Note 8 Pro / Redmi Note 9 / Redmi 9 / Redmi Note 9 Pro / Redmi Note 9 Pro Max / Redmi Note 9S Pro / Redmi 9i / Redmi 9A / Redmi 9C)