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Security Authentication

Activation

Log in to Mobile Banking to activate the Security Authentication Service.

Screen of Security Authentication Activation

Activation

Log in to Mobile Banking to activate the Security Authentication Service.

Screen of Security Authentication Activation

Activation

Go to "Settings" > "User Settings" > "Security Authentication Settings" via the main menu to activate the Security Authentication Service.

Screen of Security Authentication Activation

Activation

Go to "Settings" > "User Settings" > "Security Authentication Settings" via the main menu to activate the Security Authentication Service.

Screen of Security Authentication Activation

Activation

Turn on the relevant switch to enable Fingerprint / Face ID Authentication, Facial Recognition or Security Passcode Authentication. Read and accept the Terms & Conditions and Privacy Policy Statement for the Security Authentication Service.

Screen of Security Authentication Activation

Activation

Turn on the relevant switch to enable Fingerprint / Face ID Authentication, Facial Recognition or Security Passcode Authentication. Read and accept the Terms & Conditions and Privacy Policy Statement for the Security Authentication Service.

Screen of Security Authentication Activation

Activation

A 6-digit One-Time-Password will be sent to the mobile phone number you registered with us. Enter the password and then touch "Next".

Screen of Security Authentication Activation

Activation

A 6-digit One-Time-Password will be sent to the mobile phone number you registered with us. Enter the password and then touch "Next".

Screen of Security Authentication Activation

Activation

If you have enabled Fingerprint Authentication, touch the fingerprint sensor on your mobile phone to verify your fingerprint; If you have enabled Face ID Authentication / Facial Recognition, look at your device camera to verify your Face ID / facial map.

Screen of Security Authentication Activation

Activation

If you have enabled Fingerprint Authentication, touch the fingerprint sensor on your mobile phone to verify your fingerprint; If you have enabled Face ID Authentication / Facial Recognition, look at your device camera to verify your Face ID / facial map.

Screen of Security Authentication Activation

Activation

If you have enabled Security Passcode Authentication, enter a 8-15 digit alphanumeric passcode and click "Proceed" to register your Security Passcode.

Screen of Security Authentication Activation

Activation

If you have enabled Security Passcode Authentication, enter a 8-15 digit alphanumeric passcode and click "Proceed" to register your Security Passcode.

Screen of Security Authentication Activation

Activation

Registration completed. You can now log into e-Banking / Mobile Banking and authorise designated online transactions with your registered authentication method(s). You can also review or change your Security Authentication settings via the "Security Authentication Settings" page.

Screen of Security Authentication Activation

Activation

Registration completed. You can now log into e-Banking / Mobile Banking and authorise designated online transactions with your registered authentication method(s). You can also review or change your Security Authentication settings via the "Security Authentication Settings" page.

Screen of Security Authentication Activation
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Log in to Mobile Banking

When you log in to Mobile Banking, you will be asked to use Fingerprint ID, Face ID Authentication / Facial Recognition or Security Passcode Authentication to complete the login process (depending on which authentication service you enabled).

Screen of logging into Mobile Banking using Security Authentication

Log in to Mobile Banking

When you log in to Mobile Banking, you will be asked to use Fingerprint ID, Face ID Authentication / Facial Recognition or Security Passcode Authentication to complete the login process (depending on which authentication service you enabled).

Screen of logging into Mobile Banking using Security Authentication

Log in to Mobile Banking

If you chose Fingerprint Authentication, touch the fingerprint sensor on your mobile phone to verify your fingerprint and log in.

Screen of logging into Mobile Banking using Security Authentication

Log in to Mobile Banking

If you chose Fingerprint Authentication, touch the fingerprint sensor on your mobile phone to verify your fingerprint and log in.

Screen of logging into Mobile Banking using Security Authentication

Log in to Mobile Banking

If you chose Face ID Authentication / Facial Recognition, look at your device camera to verify your Face ID / facial map and log in.

Screen of logging into Mobile Banking using Security Authentication

Log in to Mobile Banking

If you chose Face ID Authentication / Facial Recognition, look at your device camera to verify your Face ID / facial map and log in.

Screen of logging into Mobile Banking using Security Authentication

Log in to Mobile Banking

If you chose Security Passcode Authentication, enter your Security Passcode and click "Confirm" to log in.

Screen of logging into Mobile Banking using Security Authentication

Log in to Mobile Banking

If you chose Security Passcode Authentication, enter your Security Passcode and click "Confirm" to log in.

Screen of logging into Mobile Banking using Security Authentication

Log in to Mobile Banking

To use a different login method, touch "Cancel" to return to the Mobile Banking login page, and then log in with a different method.

Screen of logging into Mobile Banking using Security Authentication

Log in to Mobile Banking

To use a different login method, touch "Cancel" to return to the Mobile Banking login page, and then log in with a different method.

Screen of logging into Mobile Banking using Security Authentication

Log in to Mobile Banking

After logging in, you will be able to access Mobile Banking services.

Screen of logging into Mobile Banking using Security Authentication

Log in to Mobile Banking

After logging in, you will be able to access Mobile Banking services.

Screen of logging into Mobile Banking using Security Authentication
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Log in via Push Notification

When logging in to Dah Sing e-Banking / i-Securities, enter your login ID.

Screen of logging into e-Banking/i-Securities via push notification

Log in via Push Notification

When logging in to Dah Sing e-Banking / i-Securities, enter your login ID.

Screen of logging into e-Banking/i-Securities via push notification

Log in via Push Notification

Select "Push Notification Login" to receive the push notification on your designated mobile device.

Screen of logging into e-Banking/i-Securities via push notification

Log in via Push Notification

Select "Push Notification Login" to receive the push notification on your designated mobile device.

Screen of logging into e-Banking/i-Securities via push notification

Log in via Push Notification

Touch the push notification to open the Dah Sing Bank Mobile App and authorise the login instruction. You can also manually open the Dah Sing Bank Mobile App and select the "Authorise Instructions" option at the bottom of the home page.

Screen of logging into e-Banking/i-Securities via push notification

Log in via Push Notification

Touch the push notification to open the Dah Sing Bank Mobile App and authorise the login instruction. You can also manually open the Dah Sing Bank Mobile App and select the "Authorise Instructions" option at the bottom of the home page.

Screen of logging into e-Banking/i-Securities via push notification

Log in via Push Notification

Verify the login details and confirm the login instruction using any of your enabled security authentication methods.

Screen of logging into e-Banking/i-Securities via push notification

Log in via Push Notification

Verify the login details and confirm the login instruction using any of your enabled security authentication methods.

Screen of logging into e-Banking/i-Securities via push notification

Log in via Push Notification

After successful authentication, you will be redirected to the home page of the e-Banking / i-Securities service.

Screen of logging into e-Banking/i-Securities via push notification

Log in via Push Notification

After successful authentication, you will be redirected to the home page of the e-Banking / i-Securities service.

Screen of logging into e-Banking/i-Securities via push notification
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Log in via QR Code

Open the Dah Sing Bank Mobile App and select the "Scan to Log into e-Banking / i-Securities" option at the bottom of the home page.

Screen of logging into e-Banking/i-Securities via QR code

Log in via QR Code

Open the Dah Sing Bank Mobile App and select the "Scan to Log into e-Banking / i-Securities" option at the bottom of the home page.

Screen of logging into e-Banking/i-Securities via QR code

Log in via QR Code

Scan the QR code displayed on the Dah Sing e-Banking / i-Securities Service login page.

Screen of logging into e-Banking/i-Securities via QR code

Log in via QR Code

Scan the QR code displayed on the Dah Sing e-Banking / i-Securities Service login page.

Screen of logging into e-Banking/i-Securities via QR code

Log in via QR Code

Verify the login details and confirm the login instruction using any of your enabled security authentication methods.

Screen of logging into e-Banking/i-Securities via QR code

Log in via QR Code

Verify the login details and confirm the login instruction using any of your enabled security authentication methods.

Screen of logging into e-Banking/i-Securities via QR code

Log in via QR Code

After successful authentication, you will be redirected to the home page of the e-Banking / i-Securities service.

Screen of logging into e-Banking/i-Securities via QR code

Log in via QR Code

After successful authentication, you will be redirected to the home page of the e-Banking / i-Securities service.

Screen of logging into e-Banking/i-Securities via QR code
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Transaction Signing

When you submit an instruction that requires security authentication, you will be directed to an authentication page.

Screen of transaction authentication

Transaction Signing

When you submit an instruction that requires security authentication, you will be directed to an authentication page.

Screen of transaction authentication

Transaction Signing

A push notification will be sent to your designated mobile device. Touch the push notification to open the Dah Sing Bank Mobile App and authorise the instruction. You can also manually open the Dah Sing Bank Mobile App and touch the "Authorise Instructions" option at the bottom of the home page.

Screen of transaction authentication

Transaction Signing

A push notification will be sent to your designated mobile device. Touch the push notification to open the Dah Sing Bank Mobile App and authorise the instruction. You can also manually open the Dah Sing Bank Mobile App and touch the "Authorise Instructions" option at the bottom of the home page.

Screen of transaction authentication

Transaction Signing

Verify the transaction details and confirm the instruction using any of your enabled security authentication methods.

Screen of transaction authentication

Transaction Signing

Verify the transaction details and confirm the instruction using any of your enabled security authentication methods.

Screen of transaction authentication

Transaction Signing

After successful authentication, the corresponding e-Banking / Mobile Banking Services page will be automatically refreshed. To confirm, return to the electronic platform where you initiated the instruction.

Screen of transaction authentication

Transaction Signing

After successful authentication, the corresponding e-Banking / Mobile Banking Services page will be automatically refreshed. To confirm, return to the electronic platform where you initiated the instruction.

Screen of transaction authentication
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