Dah Sing Bank, Limited - Wealth Management - "Power Trade" Securities Services - i-Securites Services
Trade – Securities Trading
1.
How to place an order?
First, you need to visit the "Trade" page. You can click "Stock Trading", select "Market" and select buy, sell or stop loss (for placing stop loss order, please refer to "Trade - Stop Loss Order"). Then, you are asked to input stock code, order quantity, order price and select the order type and good-till-date (not more than 3 trading days for Hong Kong Share and 1 trading day for Shanghai A Share from the order date) correspondingly. After inputting your e-banking login password, you may simply click "Continue" button to the confirmation page. Your order will be sent after clicking the "Confirm" button in the confirmation page.
Before confirming any buy/sell order, please ensure the usable fund/available stock quantity in your account is sufficient to execute your order, or your order will be rejected.
2.
How do I know the bank has received my order(s)?
After you have entered and confirmed the order details, you may check the order status via "Order Status" column by clicking "Trade" → "Order Status" of the trading platform. If it displays "Received"/ "Processing", this only represents the acknowledgement of receipt of your order by our Bank. There is no guarantee that your order will be queuing or executed in a timely manner in the market. Our bank will try the best to process your order but it may NOT be performed due to fluctuations in stock price, insufficient market liquidity, system failure or any other events beyond the control of the Bank. You may also inquire via the manned customer service hotline (852) 2828 7000.
3.
What is the use of the Order ID of each order placed?
Each order placed has a unique reference number for easy tracking. The ORDER ID will remain the same if this transaction is modified/cancelled subsequently (excluding the amendment of Enhanced Limit Order which has been queuing).
4.
How do I know if my order(s) has/have been performed?
After you have placed your orders, you can check via "Order Status" column to see if your order(s) has/have been performed by clicking "Trade" → "Order Status" of the trading platform.
5.
What order status is shown at i-Securities?
The order status shown after placing an order includes,
Order Status
Explanation
Received
The order has been received by the Bank
Processing
The order has been received, and is now being processed
Queuing
The order is queuing in the HKEx
Rejected
The order cannot be performed (Please note that you may also check "Remark" for the reject reason.)
Cancelled
The order has been cancelled
Unexecuted
The outstanding quantity of the order has been cancelled due to order expiration
Partially Cancelled
The order has been partially executed and the remaining has been cancelled
Partially Executed
The order has been partially executed
Full Executed
The order has been fully executed
Partially Rejected
The order has been partially executed and the remaining has been rejected. (Please note that you may check “Remark” for the reject reason.)
The order status shown after amending or canceling an order includes,
Order Status
Explanation
Amend / Cancel Rec'd
The amendment / cancellation instruction has been received by the Bank
Amending
The order is being amended
Amend / Cancel Fail
The order cannot be amended / canceled (Please note that you may check "Remark" for the reason of unsuccessful amendment)
Fully Executed(Amendment Fail)
The order cannot be amended as it has been already executed fully
The order status shown during the system error includes,
Order Status
Explanation
Approval Required / Override Required
The order is waiting for approval
Approving / Overriding
The order is being approved
Approved / Overrided
The order has been approved by the Bank
Approval Success / Override Success
The order has been successfully approved by the Bank
Approval Fail / Override Fail
The order has been denied from approval
6.
Apart from the enquiry via i-Securities, can I get the order status via other channel(s)?
Yes, you can get the email/SMS confirmation (if you have applied) for the below order status:
Order Status
Explanation
Rejected
The order cannot be performed (You may check "Remark" for the reject reason.)
Unexecuted
The outstanding quantity of the order has been cancelled due to order expiration
Partially Executed
The order has been partially executed
Fully Executed
The order has been fully executed
Amend / Cancel Fail
The order cannot be amended / cancelled (Please note that you may check "Remark" for the reason of unsuccessful amendment)
Partially Rejected
The order has been partially executed and the remaining has been rejected. (Please note that you may check “Remark” for the reject reason.)
7.
What is the amount to be held in my "Usable Fund" after I have placed a Buy order?
The amount held after you have placed a Buy order = Order price X Order quantity + Transaction fee (including the brokerage fee and other relevant charges.)
The amount held when a Buy order is fully / partially executed =Average executed price X executed quantity + Transaction fee (including the brokerage fee and other relevant charges.)
The fund held will be debited from your settlement account on cash settlement date. For Hong Kong Share, the cash settlement date is T*+2, while for Shanghai A Share, the cash settlemnet date is T*.
8.
What is the difference between “Available Quantity” & “Total Quantity” under “Stock Portfolio”?
“Available Quantity” is the stock quantity available for sale while “Total Quantity” is the stock quantity currently held by the customer.
For HKEx Share Total Quantity = Settled Quantity + Unsettled Quantity Bought – Unsettled Quantity Sold + Stock Movement Available Quantity = Total Quantity – Quantity of the Pending Sell Order – Quantity On Hold*
For Shanghai A Share Total Quantity = Settled Quantity + Unsettled Quantity Bought – Unsettled Quantity Sold + Stock Movement Available Quantity = Total Quantity – Quantity Bought Today – Quantity of the Pending Sell Order – Quantity On Hold*
* Quantity On Hold means those stock quantity being held and not available for sale due to physical scrip deposit under registration, physical scrip withdrawal in process, physical certificate kept in Dah Sing Bank, Limited or any other approved custodial agent(s) of the Bank and those stock quantity temporarily being held due to any other reasons.
9.
For how long will an order placed be valid?
Regarding Hong Kong Share, Buy / Sell order can be placed with selecting the good-till date not more than 3 trading dates from the order date, and the order will be valid until the end of the trading period of the trading day selected, unless fully executed, cancelled or rejected. For Special Limited Order and order with odd lot, the good-till date of Hong Kong Share and the order of Shanghai A Share can only be the current trading day. If the order which is valid for more than one trading day is not fully executed, cancelled or rejected, it will be carried forward to next trading day until the the good-till Date. If the order is executed in multiple days, transaction charges would be calculated on daily basis.
10.
Would the Bank accept any Enahnced Limit Orders or Limit Orders away from the market price?
Yes. Without violating the Trading Mechanism by HKEx / Northbound Trading, you may give an Enhanced Limit Order or Limit Order with specified buy price or sell price. For Hong Kong Share, orders with specified price outside 18 spreads would be monitored by our system and passed to AMS/3 once it falls within the range. If customers amend those orders which have been passed to AMS/3 and queuing at the market, these orders will not be monitored by our system.
11.
Will my order placed be proceeded if my computer crashes or my internet access disconnects halfway?
For any successfully transmitted order, an Order ID will be given. You can re-login i-Securities to check that Order ID by going to"Trade" → "Order Status" of the trading platform. You can also call (852) 2828 7000 for enquiry.
12.
What should I do if I have not received any email/SMS confirmation regarding my order?
Due to unpredictable Internet traffic congestion or other factors, email/ SMS transmission may be delayed. For enquiries, you can check the order status by going to"Trade" → "Order Status" of the trading platform or call (852) 2828 7000 for assistance.
13.
Why does the i-Securities trading system cancel my Buy/Sell order automatically?
Regarding Hong Kong Share, your securities order would be passed to HKEx via this straight-through securities trading system and can be matched with AMS/3 directly. To avoid any delay or error, you should note the followings when placing an order:
In case of an amendment of a "buy" Limit Order, the order will be rejected if the buy price input is higher than the current Best Sell Price;
In case of an amendment of a "sell" Limit Order, the order will be rejected if the sell price input is lower than the current Best Buy Price.
Regarding Shanghai A Share, dynamic price checking for buy orders would be in place to prevent mischievous behavior towards the use of the Northbound Trading quota. Buy orders with input prices lower than the current best bid (or last traded price in the absence of current best bid, or previous closing price in the absence of both current best bid and last traded price) beyond a prescribed percentage will be rejected. There is a general price limit of ±10% (and ±5% for stocks under special treatment (ie ST and *ST stocks) in the risk alert board) based on previous closing price.
14.
Can I sell the stocks I have bought before its settlement?
Regarding Hong Kong Share, selling is allowed before its settlement. Regarding Shanghai A Share, selling is not allowed before its settlement.
15.
Can I use the funds from selling a stock to buy a new stock before its settlement?
Yes. Please note that, due different settlement cycles of Hong Kong Share and Shanghai A Share, the sales proceed of Hong Kong Share cannot be used to purchase Shanghai A Share on the same day.
16.
Can I place a short sell order via i–Securities Services?
No, we do not accept any short sell order.
17.
Can I buy/sell odd lots via i-Securities Services?
Yes, you can also sell odd lots via Mobile Securities "Easy Trade" Platform, Manned services or Branch Securities Trading Centres.
18.
Can I sell physical share via i-Securities Services?
You can sell only after your previously deposited physical share has been settled (The processing time takes at least 10 working days).
19.
Will I receive any confirmation letter regarding securities transaction?
After your trade order has been executed, a daily statement will be sent to you to confirm your trade record. Besides, a monthly statement will also be sent for your record.
20.
Regarding the settlement process of securities transaction, what should I be aware of?
Regarding Hong Kong Share, all securities transactions will be settled on T* +2. Regarding Shanghai A Share, cash consideration will be settled on T* +1. The settled amount will directly be debited from / credited to your settlement account. In case of any securities buy transaction, the required fund(purchase amount plus all relevant costs) will be debited from your settlement account on settlement day. In case of a securities sell transaction, the revenue after deducting all relevant costs will be credited to your settlement account on settlement day.
