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| In view of the recent increase of different kind of scams, please be cautious and stay vigilant to avoid from scammers and prevent losses! Let's follow below smart tips against the recent scams to protect yourself from financial scams. |
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Case 1: Bogus Calls from Large Online Shopping Platform |
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| Trick: Phone Scams
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The scammers falsely claimed that they were staffs calling from an online shopping platform and the victims had become VIP members of the shopping platform which are required to pay a fee. When the victims requested to cancel the relevant membership, the scammers lured the victims to provide their personal and credit card information, then falsely claimed that their account would be frozen. Then the scammers instructed them to transfer their account saving to designated account and in some cases, instructed victims to settle the membership fee by applying for a credit card cash instalment loan which resulted in significant financial losses. |
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| Case 2: Impersonating Airline Staffs |
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| Trick: Impersonation / WhatsApp Scams |
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Scammers created a fake social media account purporting to be Airline Company and claiming to be airline staff impersonated to be able to help the victims on the compensation of the delayed baggage, then initiated private conversation with victim via WhatsApp and attempting to obtain their personal banking, credit card information, One Time Password (OTP) for the compensation process to steal your money.
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| Case 3: Impersonating redemption platforms enticing bonus points to be expired |
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| Trick: Phishing SMS Scams |
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Fraudulent SMS purporting to be bonus points redemption platform may entice you that gift can be redeemed at discounted price or the bonus points are to expire, and may request you to click the embedded link resembling the official website domain and steal your credit card information. |
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| Follow the tips below to avoid losses: |
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Verify the staff's identity via official channels, such as searching the incoming phone number, social media official account and e-mail address on the official website of the relevant organization or platform
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Do not disclose your personal banking and credit card details, such as OTP, e-banking password, CVV security code, etc. |
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Keep your credit cards safe and do not provide your personal or credit card information to others for protecting yourself from fraud scam.
Please verify the message content with your instruction when inputting the OTP. Do not input or reveal the OTP if you did not authorise any transaction or in any doubt, and please call 28288159 or else you shall be responsible for the transaction.
After you confirmed to opt for using the over-the-limit facility, an overlimit handling charge may be levied when the outstanding balance of your credit card account exceeds the available credit limit and you shall be liable for all transactions under the over-the-limit facility.
You may bear the consequences for ignoring pre- and post- card transaction related communications from the Bank. |
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| Once having suspicious findings, can enter the account name or number, phone number, FPS number, website of the seller to the "Scameter" app in order to assess the risk of dealing with the seller before payment, or call the anti-deception consultation hotline "Anti-Scam Helpline 18222" of the Anti-Deception Coordination Centre (ADCC) of the Hong Kong Police Force. |
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Report to us immediately if in doubt of being scammed.
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More online security tips: |
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Dah Sing Credit Card 大新信用卡
dahsing_bank 
DahSingBankHK 
