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Given current Covid-19 developments, local pandemic prevention measures as well as substantial reduction in flight frequencies or flight cancellations to certain destinations by airlines have resulted in announcement by Hongkong Post that local and overseas mail services may be delayed for a prolonged period or suspended. For latest details and updates of special postal service arrangements, please visit www.hongkongpost.hk
Accordingly, the Bank's correspondences (including but not limited to transaction advices and account statements, cheque books, returned cheque, newly issued or renewed credit card/ATM card, etc) sent to customers with local or overseas mailing addresses may encounter delays or may not be delivered. In addition, foreign currency cheque collection and foreign currency cheque deposit presented to our bank for clearing may encounter delays or may not be delivered.
Customers may consider the following channels to check their aforementioned correspondences, or to make related enquiries:
Personal Banking, Private Banking, and Credit Card Services
Commercial Banking and 328 Business Banking Services
Securities and Investment Services
Dah Sing Bank, Limited