For more details, please refer to Product Brochure and Provision.
JourneySure Travel Insurance Plan is a general insurance product which is underwritten by Dah Sing Insurance Company (1976) Limited ("Dah Sing Insurance."). Dah Sing Insurance is a member of the Dah Sing Financial Group and is authorised and regulated by the Insurance Authority. Dah Sing Bank, Limited ("Dah Sing Bank"), registered as a licensed insurance agency, is the authorized licensed insurance agency of Dah Sing Insurance. The relevant general insurance product is a product of Dah Sing Insurance but not Dah Sing Bank.
Information on this website is for reference only and is intended to be published in Hong Kong only. It shall not be construed as an offer, solicitation or recommendation to provide or sell or a solicitation to purchase any general insurance products of Dah Sing Insurance outside Hong Kong. Information on this website is intended as a general summary only but does not mention the coverage, exclusions, content nor terms and conditions of the relevant general insurance product in details. Customers should read, fully understand and accept the terms and conditions, coverage, exclusions and premium stated in the product brochure and policy provision before applying for any general insurance plan. Dah Sing Insurance is solely responsible for all coverage and compensation, and reserves the right of final approval of the relevant insurance plan.
In respect of an eligible dispute (as defined in the Terms of Reference for Financial Dispute Resolution Centre in relation to the Financial Dispute Resolution Scheme) arising between Dah Sing Bank and the customer out of the selling process or processing of the related transaction, Dah Sing Bank is required to enter into a Financial Dispute Resolution Scheme process with the customer; however, any dispute over the contractual terms of the product should be directly resolved between Dah Sing Insurance and the customer.
a. Dah Sing Branches;
b. Dah Sing Bank Customer Service Hotline.