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Supporting Mobile Devices and Operating System for Security Authentication Service


* The Security Authentication Service of Dah Sing Mobile Banking no longer supports Fingerprint Authentication on Samsung Galaxy S10, Galaxy S10+, Galaxy Note 10 and Galaxy Note 10+.

Below are the list of supporting mobile devices and operating systems for the Security Authentication Service:

Security AuthenticationMobile Devices Requirement
Fingerprint Authentication It requires mobile devices with fingerprint sensor, including:

  • Apple iPhone 5s or later models operating on iOS 11.0 or above
  • Google, LG, Samsung* and Sony mobile devices operating on Android version 7.0 or above
  • Designated Android mobile devices operating on Android version 7.0 or above, including:
    • Asus (ZenFone 6 2019 / ZenFone 7 / ZenFone 7 Pro / ZenFone 8 / ZenFone 8Z / ZenFone 8 Flip / ZenFone 9 / ROG Phone 6 / ROG Phone 6PRO / ROG Phone 5 / ROG Phone 5PRO / ROG Phone 5S / ROG Phone 5SPRO)
    • Huawei (P10 / P20 / P30 / P20 Pro / P30 Pro / Mate 10 / Mate 10 Pro / Mate 20 / Mate 20 Pro / Nova 3 / Nova 4 / Nova 5T / Y9 Prime 2019 / Honor 20)
    • Microsoft Surface Duo
    • Nokia 7.2 / Nokia 8.1 / Nokia X30 / Nokia X20
    • OnePlus A6003 / OnePlus 10T
    • OPPO A77 / OPPO A17K 4G
    • Xiaomi (POCOPHONE F1 / POCO F3 / POCO F4 / POCO F4 GT / POCO X3 Pro / POCO X3 NFC / POCO X3 GT / POCO X4 Pro 5G / POCO X4 GT / POCO M4 Pro / POCO M4 Pro 5G / POCO M5 / POCO M5s / POCO C40 / Mix 2S / Mix 3 / Mix Fold 2 / Mi A2 / Mi 8 / Mi 9 / Mi 9T / Mi 10T Pro / Mi 11i / Mi 11 Ultra / Mi 11T / Mi 11T Pro / Mi 11 Lite 5G / Mi 11 Lite 5G NE / Mi 12 / Mi 12X / Mi 12T / Mi 12T Pro / Mi 12 Pro / Mi 12S / Mi 12S Pro / Mi 12S Ultra / Mi 12 Lite / Mi 13 / Mi 13 Pro / Mi 13 Lite / Mi Pad 5 / Redmi 7 / Redmi Note 7 / Redmi Note 8 / Redmi Note 8 2021 / Redmi Note 8T / Redmi Note 8 Pro / Redmi Note 9 / Redmi 9 / Redmi Note 9 Pro / Redmi Note 9 Pro Max / Redmi Note 9S Pro / Redmi 9i / Redmi 9A / Redmi 9C / Redmi 10 / Redmi 10 2022 / Redmi 10A / Redmi 10C / Redmi 10 2022 / Redmi Note 10 / Redmi Note 10S / Redmi Note 11 / Redmi Note 11 Pro+ 5G / Redmi Note 11S / Redmi Note 11S 5G / Redmi Note 11 Pro / Redmi Note 11 Pro 5G / Redmi K50i / Redmi K50 Ultra / Redmi Note 12 / Redmi Note 12 5G / Redmi Note 12 Pro 5G)
    • Honor Magic 5 Pro
Face ID Authentication It requires Apple mobile devices with Face ID capacity, operating on iOS 11.0 or above
Facial Recognition It requires Android mobile devices with camera, operating on Android version 7.0 or above, including:

  • Google, LG, Samsung and Sony mobile devices
  • Asus (ZenFone 6 2019 / ZenFone 7 / ZenFone 7 Pro / ZenFone 8 / ZenFone 8Z / ZenFone 8 Flip / ZenFone 9 / ROG Phone 6 / ROG Phone 6PRO / ROG Phone 5 / ROG Phone 5PRO / ROG Phone 5S / ROG Phone 5SPRO)
  • Huawei (P10 / P20 / P30 / P20 Pro / P30 Pro / Mate 10 / Mate 10 Pro / Mate 20 / Mate 20 Pro / Nova 3 / Nova 4 / Nova 5T / Y9 Prime 2019 / Honor 20)
  • Microsoft Surface Duo
  • Nokia 7.2 / Nokia 8.1 / Nokia X30 / Nokia X20
  • OnePlus A6003 / OnePlus 10T
  • OPPO A77 / OPPO A17K 4G
  • Xiaomi (POCOPHONE F1 / POCO F3 / POCO F4 / POCO F4 GT / POCO X3 Pro / POCO X3 NFC / POCO X3 GT / POCO X4 Pro 5G / POCO X4 GT / POCO M4 Pro / POCO M4 Pro 5G / POCO M5 / POCO M5s / POCO C40 / Mix 2S / Mix 3 / Mix Fold 2 / Mi A2 / Mi 8 / Mi 9 / Mi 9T / Mi 10T Pro / Mi 11i / Mi 11 Ultra / Mi 11T / Mi 11T Pro / Mi 11 Lite 5G / Mi 11 Lite 5G NE / Mi 12 / Mi 12X / Mi 12T / Mi 12T Pro / Mi 12 Pro / Mi 12S / Mi 12S Pro / Mi 12S Ultra / Mi 12 Lite / Mi 13 / Mi 13 Pro / Mi 13 Lite / Mi Pad 5 / Redmi 7 / Redmi Note 7 / Redmi Note 8 / Redmi Note 8 2021 / Redmi Note 8T / Redmi Note 8 Pro / Redmi Note 9 / Redmi 9 / Redmi Note 9 Pro / Redmi Note 9 Pro Max / Redmi Note 9S Pro / Redmi 9i / Redmi 9A / Redmi 9C / Redmi 10 / Redmi 10 2022 / Redmi 10A / Redmi 10C / Redmi 10 2022 / Redmi Note 10 / Redmi Note 10S / Redmi Note 11 / Redmi Note 11 Pro+ 5G / Redmi Note 11S / Redmi Note 11S 5G / Redmi Note 11 Pro / Redmi Note 11 Pro 5G / Redmi K50i / Redmi K50 Ultra / Redmi Note 12 / Redmi Note 12 5G / Redmi Note 12 Pro 5G)
  • Honor Magic 5 Pro
Security Passcode Authentication It requires mobile devices, including:

  • Apple iPhone 5s or later models operating on iOS 11.0 or above
  • Google, LG, Samsung and Sony mobile devices operating on Android version 7.0 or above
  • Designated Android mobile devices operating on Android version 7.0 or above, including:
    • Asus (FonePad 7 / FonePad ME371MG / Memo Pad 8 ME180A / Memo Pad 8 ME181C / PadFoneS / ZenPad S 8 / ZenFone Live / ZenFone Selfie / ZenFone Zoom / ZenFone Go / ZenFone Go 2 / ZenFone Max / ZenFone Max Plus / ZenFone 2 / ZenFone 2 Laser / ZenFone 3 / ZenFone 3 Max / ZenFone 3 Zoom / ZenFone 3 Deluxe / ZenFone 4 / ZenFone 4 Pro / ZenFone 5 / ZenFone 5 Lite / ZenFone 5Z / ZenFone 6 / ZenFone 6 2019 / ASUS X005 / ASUS X00TDE / ZenFone 7 / ZenFone 7 Pro / ZenFone 8 / ZenFone 8Z / ZenFone 8 Flip / ZenFone 9 / ROG Phone 6 / ROG Phone 6PRO / ROG Phone 5 / ROG Phone 5PRO / ROG Phone 5S / ROG Phone 5SPRO)
    • HTC (HTC 10 / HTC 2PZF1 / HTC One / HTC One A9 / HTC One E8 / HTC One E9 Dual SIM / HTC One E9 Plus Dual SIM / HTC One M8 / HTC One M9 / HTC One M9 Plus / HTC One M9ew / HTC One Max / HTC One ME Dual SIM / HTC One X9 Dual SIM / HTC Butterfly 3 / HTC Butterfly s / HTC Desire 10 Pro / HTC Desire 12+ / HTC Desire 530 / HTC Desire 620 / HTC Desire 728 Dual SIM / HTC Desire 816 / HTC Desire 816 Dual SIM / HTC Desire 820 Dual SIM / HTC Desire 820s Dual SIM / HTC Desire 826 Dual SIM / HTC Desire EYE / HTC U Play / HTC U Ultra / HTC U11 / HTC U11 EYEs / HTC U11 Plus / HTC U12+ / HTC U12 Life)
    • Huawei (P10 / P20 / P30 / P20 Pro / P30 Pro / Mate 10 / Mate 10 Pro / Mate 20 / Mate 20 Pro / Nova 3 / Nova 4 / Nova 5T / Y9 Prime 2019 / P10 Lite / P10 Plus / P20 Lite / P8 Lite / P9 / P9 Plus / P9 VIE-L29 / Mate S / Mate 9 / Mate 9 Pro / Mate 10 Lite / Mate 10 Pro / Mate 10 RS / Mate 20X / Mate 20X 5G / Mate RS Porsche Design / Nova 2s / Nova 2 Plus / Nova 3i / Nova 4e / Nova Lite / Y3 2017 / Y5 2017 / Y6 Prime / Y7 / Y7 Prime / Y7 Prime 2018 / Y9 / Y9 (2018) and designated models of Ascend / Enjoy / Honor / MediaPad series)
    • Lenovo (Phab / A3300-GV / A3600 / A536 / A5600 / A6000 / A6600 / A690e / A7000 / A7020 / A7700 / A806 / A936 / K10 / K50 / K51 / K52 / K520 / K8 / K8 Note / P1 / P2 / S1 / S920 / S930 / TAB 2 / TAB 3 / TAB 4 / VIBE K5 / X3 / Yoga A12 / Yoga TAB 2 / Yoga TAB 3 / TB2-X30F / L38011 / L38012 / L38041 / L78011)
    • Microsoft Surface Duo
    • Nokia 7.2 / Nokia 8.1 / Nokia X30 / Nokia X20
    • OnePlus A6003 / OnePlus 10T
    • OPPO A77 / OPPO A17K 4G
    • Xiaomi (POCOPHONE F1 / POCO F3 / POCO F4 / POCO F4 GT / POCO X3 Pro / POCO X3 NFC / POCO X3 GT / POCO X4 Pro 5G / POCO X4 GT / POCO M4 Pro / POCO M4 Pro 5G / POCO M5 / POCO M5s / POCO C40 / Mix 2S / Mix 3 / Mix Fold 2 / Mi A2 / Mi 8 / Mi 9 / Mi 9T / Mi 10T Pro / Mi 11i / Mi 11 Ultra / Mi 11T / Mi 11T Pro / Mi 11 Lite 5G / Mi 11 Lite 5G NE / Mi 12 / Mi 12X / Mi 12T / Mi 12T Pro / Mi 12 Pro / Mi 12S / Mi 12S Pro / Mi 12S Ultra / Mi 12 Lite / Mi 13 / Mi 13 Pro / Mi 13 Lite / Mi Pad 5 / Redmi 5 / Redmi 5 Plus / Redmi 5A / Redmi Plus / Redmi 6 / Redmi 6A / Redmi 7 / Redmi Note 7 / Redmi Note 8 / Redmi Note 8 2021 / Redmi Note 8T / Redmi Note 8 Pro / Redmi Note 9 / Redmi 9 / Redmi Note 9 Pro / Redmi Note 9 Pro Max / Redmi Note 9S Pro / Redmi 9i / Redmi 9A / Redmi 9C / Redmi 10 / Redmi 10 2022 / Redmi 10A / Redmi 10C / Redmi 10 2022 / Redmi Note 10 / Redmi Note 10S / Redmi Note 11 / Redmi Note 11 Pro+ 5G / Redmi Note 11S / Redmi Note 11S 5G / Redmi Note 11 Pro / Redmi Note 11 Pro 5G / Redmi K50i / Redmi K50 Ultra / Redmi Note 12 / Redmi Note 12 5G / Redmi Note 12 Pro 5G)
    • Honor Magic 5 Pro

Remarks:
Apple, iPhone and Face ID are trademarks of Apple Inc., registered in the U.S. and other countries and regions. Android is a trademark of Google LLC.