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Important Notice

Important Notice

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Important Messages


Dah Sing Bank ("the Bank")


Use of Information and Materials
All information and materials provided in this Website, whether provided by the Bank or any other information provider, are not intended to provide professional advice to its users. All investment products and services are not obligations of or guaranteed by the Bank and are subject to investment risks.


No Guarantee
All information and materials provided in this Website, whether provided by the Bank or any other information provider, are provided for general information purposes only and are subject to change without prior notice to its users. While the Bank has exercised every effort to ensure the accuracy, no guarantee regarding the accuracy or completeness is given in connection with this information and materials.


Internet Communications
The Customer understands that due to unpredictable traffic congestion, openness and public nature of the Internet and other reasons, the Internet may not be a reliable medium of communication and that such unreliability is beyond the control of the Bank. This may subject Transactions to delays in transmission, incorrect data transmission, delays in execution or execution of Instructions at prices different from those prevailing at the time Instructions were given, misunderstanding and errors in any communication between the Bank and the Customer, transmission blackouts, interruptions and so on.


Important Security Notes
The Bank will never contact you by email or otherwise and ask you to validate personal information such as user ID, account number or password information. All the online forms (include Contact Us Form) from the Bank are not for urgent submission of information (e.g. reporting of fraud or suspicious transactions). If you notice any unusual activities in your account, please promptly call the Security Incident Hotline at 3101 3111 to report the incidence.


Limitation of Liability
Under no circumstances, neither the Bank or its members will be liable or bear the responsibilities for any loss or damages of any kind, whether direct, indirect, special, incidental, or consequential losses, arising from accessing this Website or use or inability to use by any party. Provision of hyperlinks to other websites is for the interest and convenience of users. The Bank will not accept any responsibility or obligation for any hyperlink to any other website within this Website; the Bank does not verify, monitor or endorse the content, opinions expressed, information, accuracy and any other link provided by these linked websites.

The Customer undertakes to: (a) keep and procure each of his authorised signatories and (where applicable) Delegated Person to keep his PIN, security passcode and any device(s) which including but not limited to personal computers and mobile devices for accessing internet services ("Devices") secure and secret and if the Customer and each of his authorised signatories and (where applicable) Delegated Person act in good faith and is diligent in safeguarding his PIN, security passcode and Devices, the Customer shall not be liable to the Bank for any unauthorised transactions made pursuant to instructions given through the Internet or electronic means; (b) inform the Bank as soon as reasonably practicable if the Customer knows or suspects that any unauthorised person knows the PIN and / or security passcode of the Customer or any of his authorised signatories or (where applicable) Delegated Person or that unauthorised transactions have been effected or finds or suspects that the PIN, security passcode and / or Devices have been compromised, lost or stolen and if the Customer fails to do so the Customer shall be liable for any unauthorised transactions made; and (c) be liable for all losses if the Customer or any of his authorised signatories or (where applicable) Delegated Person acts fraudulently or with gross negligence including failing to properly safeguard the PIN, security passcode and / or Devices of the Customer or any of his authorised signatories or (where applicable) Delegated Person.


Copyright
The ownership of all information and materials provided in this Website is belonged to the Bank or any other information provider and subject to the Copyright. Without the prior written approval by the Bank, neither party could copy, reproduce or distribute any of the information or materials provided in this Website.


*The Chinese version is for reference only. If there is any conflict between the English and the Chinese versions, the English version shall prevail.