Dah Sing Bank
24-Hour Phone Banking Service

Dah Sing 24-Hour Phone Banking Service is a fully automated telebanking service which is easy to operate. It allows you to manage your banking affairs conveniently and efficiently with the touch of a few buttons, anywhere and anytime.

24 - hour Phone Banking Services

Dah Sing 24-Hour Phone Banking Service offers you extensive range of services for your flexible money management :

1 Operate Credit Card / Go Smart Card / Debit Card / Cash Card / Bank Account
  1 Credit Card / Go Smart Card / Debit Card / Cash Card Services
  2 Bank Account Related Services
  3 Payment Services by Bank Account
  4 Rates Enquiry
  5 Change of Phone Banking PIN and Automated Revolving Loan PIN
  6 Lost Card Report
  7 Automated Revolving Loan Service

2 Application of Credit Card and Banking Services

3 Enquiry of Latest Product Offers and Information

4 Request Product Information, Application Forms and Branch Network by Fax

24 - Hour Banking Services
 
Dah Sing Phone Banking Service allows you to manage your banking affairs 24 hours a day, 7 days a week (except foreign currency trading and fixed deposit services).

Easy To Operate
 
All you need is just a "touch-tone" telephone. Simply follow the computer instructions and key in the required information step by step, and a wide range of banking services are available by a few touches of buttons.

Complete Confidentiality And Relilability
 
You can use your Phone Banking PIN to access Dah Sing Phone Banking Service. All transactions are fully automated and performed in an absolutely secure and confidential manner.

Comprehensive Range of Services At Your Finger Tips

Dah Sing Phone Banking Service offers you extensive range of services for your flexible money management:

Credit Card / Go Smart Card / Debit Card / Cash Card Services
 
1. Credit Card / Go Smart Card / Debit Card / Cash Card Account Information
  • Balance Enquiry

  • Credit Card "Instant Cash Reward" Record Enquiry (for Credit Card holders only)

  • Card Payment / Statement and Last Payment Enquiry / Change of Autopay Instruction

  • Last Statement Request
2. Confirm Receipt of New Card
3. Credit Card / Go Smart Card / Debit Card Application Status Enquiry² p
Bank Account Related Services
 
1. Account Balance Enquiry
2. Fund Transfer (prior registration at branch is required for fund transfer to third party account)
3. Open Fixed Deposit / Place or Change Maturity Instruction / Uplift of Fixed Deposit / Enquire Minimum Deposit Amount or Deposit Terms
4. Buy or Sell Foreign Currency / Place Standing Order for Buying or Selling Foreign Currency / Cancel or Enquire Not Yet Executed Standing Order
5. Statement Request
6. Cheque Book Request

Payment Services by Bank Account
 
1. Make Payment
2. Registration of Payment Services
3. Cancel Payment Registration
4. Enquire Payment Registration

Rates Enquiry
 
1. Enquire Foreign Exchange Rates
2. Enquire Deposit Rates
3. Enquire Best Lending Rates

Application of Credit Card and Banking Services
 
1. Apply for Personal Loan / Mortgage Loan
2. Apply for Credit Card Balance Transfer Service
3. Apply for Credit Card Installment Plan
4. Subscription of Unit Trust and Other Investment Products
5. Apply for Life Insurance / Travel and Other Insurance Services
6. Other Products and Services

Enquiry of Latest Product Offers and Information
 
1. Personal Loan / Mortgage Loan
2. Credit Card and Balance Transfer Service
3. Credit Card Installment Plan
4. Unit Trust and Investment Services
5. Life Insurance / Travel Insurance and Other Insurance Services
6. Other Products and Services

Request Product Information, Application Forms and Branch Network by Fax
 
1. KissKids Plan
2. Credit Card
3. Express Money Personal Loan
4. IN-MONEY Revolving Loan
5. Branch Network
 
For more information, please call 2828 8168